Troubleshooting Toilet Issues and When to Call Professionals

May 29, 2024
A toilet in a bathroom with a toilet paper holder and a toilet brush.

Toilets are essential fixtures in every household. Unfortunately, they can also be prone to problems that can disrupt your daily routine or cause discomfort. Some of these issues may require immediate action and the expertise of a professional plumber, while others can be resolved by following simple troubleshooting steps.


In this guide, we will discuss some of the most common toilet problems, how to troubleshoot them, and when it's best to call in a professional.


Identifying Common Toilet Problems



Running Toilet


A running toilet is a common issue that can result in wasted water and increased utility bills. You may notice that the water in your toilet bowl continuously runs even after flushing or hear a faint hissing sound coming from the tank. This problem is often caused by a faulty flapper or fill valve, which is responsible for controlling the flow of water into the bowl.


Clogged Toilet


A clogged toilet is another common issue that can cause inconvenience and frustration. It occurs when a blockage in the toilet's drain pipe prevents water from flushing properly. This could stem from the flushing of excessive toilet paper or foreign objects.


Leaky Toilet


A leaking toilet can be a problem not only because it wastes water but also because it can cause damage to your bathroom floor and subfloor. You may notice water pooling around the base of the toilet or a constant drip from the tank. This issue is often caused by a damaged wax ring, which seals the connection between the toilet and the drain pipe.


DIY Solutions for Basic Toilet Troubles


Adjusting the Flapper or Fill Valve


If you have a running toilet, the first step is to check the flapper and fill valve. You can do this by removing the tank lid and inspecting these components. If the flapper appears worn out or damaged, it's best to replace it with a new one. For the fill valve, you can adjust the water level by turning the adjustment screw or knob.


Using a Plunger


For a clogged toilet, the first course of action is to use a plunger. Use a toilet-specific flange plunger to ensure a snug seal around the drain opening. Push and pull the plunger in an up-and-down motion until you feel the blockage has been cleared.


Replacing the Wax Ring


If your toilet is leaking, the wax ring may need to be replaced. This is a relatively simple process that involves turning off the water supply to the toilet, draining the tank and bowl, removing the toilet from its base, and replacing the wax ring. Be sure to follow manufacturer instructions and use new bolts for reinstallation.


When to Call in a Professional


While some toilet problems can be easily resolved on your own, others may require the expertise of a professional plumber. If you have tried DIY solutions but the issue persists, it's best to call in a professional for proper diagnosis and repair.


Additionally, if you are unsure of how to troubleshoot or fix the problem yourself, it's always safer to leave it in the hands of a trained professional. Attempting to fix a toilet issue without proper knowledge and tools can lead to further damage or injury.


Toilets are simple yet essential fixtures that play a significant role in our daily lives. While some common toilet problems can be quickly resolved with DIY solutions, it's crucial to know when to call in a professional for assistance. By following the troubleshooting steps outlined in this guide, you can effectively address basic toilet troubles and maintain a functional and efficient toilet for years to come.


If you need help with a toilet issue in your home, contact our team at Moon Air Inc. Our professionals can quickly repair your toilet.


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