Trusted Heating & Cooling Service
When Chestertown homeowners need a dependable HVAC contractor, Moon Air has been the answer since 1985. We serve the Kent County seat and the surrounding communities with full-service heating, air conditioning, indoor air quality, and ductwork services—delivered by certified technicians who know this part of the Eastern Shore well.
Chestertown is a vibrant community with a mix of historic homes, newer neighborhoods, and everything in between. That mix means a wide range of HVAC equipment, duct configurations, and comfort challenges. Moon Air's technicians are experienced across all of it—from older oil-to-gas conversions in historic district homes to high-efficiency system installations in recently built neighborhoods near Washington College.
Whatever your home needs, we'll give you an honest assessment and the kind of service that has kept Eastern Shore families calling us back for more than four decades.
Contact the Moon Man at 410-819-2507 or online today for out-of-this-world service at down-to-earth prices.
Heating Services in Chestertown, MD
Kent County winters demand a reliable heating system. Moon Air provides complete heating repair, maintenance, and installation services for homeowners throughout Chestertown. We work on all makes and models — furnaces, heat pumps, boilers, and everything in between. If your system isn't performing the way it should, we'll find out why.
Our heating maintenance tune-ups are among the most popular services we provide in the Chestertown area. A properly maintained heating system runs more efficiently, lasts longer, and is far less likely to fail on the coldest night of the year. We check every critical component—heat exchanger, igniter, blower motor, filters, and more—so you're ready for winter before winter arrives.
When replacement is the right move, we install Amana heating systems—a brand we recommend for its combination of efficiency, reliability, and long-term value. Most installations are completed in a single day.
Air Conditioning Services in Chestertown, MD
Summers on Maryland's Eastern Shore are long, hot, and humid — and Chestertown is no exception. When the heat and humidity peak in July and August, your air conditioning system needs to be ready. Moon Air provides fast, professional AC services for Chestertown homeowners throughout the cooling season.
We provide seasonal maintenance tune-ups to keep your system running at peak efficiency, fast repairs when something breaks down, and full system replacements when the time comes. We install Amana central air systems—our top pick for whole-home cooling—as well as Daikin ductless mini-split systems for spaces that your central system doesn't reach effectively.
Daikin mini splits are a particularly good fit for the older homes in Chestertown's historic district, where adding or extending ductwork isn't practical. They provide precise, efficient cooling and heating for individual rooms or zones — without the major construction that traditional ductwork would require.
Indoor Air Quality Services in Chestertown, MD
Many Chestertown homeowners don't realize that indoor air can contain significantly higher concentrations of pollutants than outdoor air — especially in well-sealed homes. Dust mites, pet dander, mold spores, bacteria, and chemical vapors can accumulate inside and recirculate through your HVAC system with every cycle.
For families dealing with allergies, asthma, or other respiratory sensitivities, this matters. Moon Air offers a full range of indoor air quality solutions designed to address the problem at its source, not just filter out symptoms.
Why Chestertown Homeowners Choose Moon Air
We've been serving Chestertown and the surrounding Kent County community for over 40 years. Our reputation is built on doing right by the homeowner—not the easiest repair or the highest ticket. When we come to your home, we treat it like it's our own.
- Licensed and certified HVAC technicians
- Honest, upfront pricing — you know the cost before we start
- All makes and models serviced — no brand restrictions
- Free estimates on new system replacements
- Free second opinions on replacement recommendations
- Flexible financing through GreenSky — available on repairs and new systems
- 24/7 emergency heating and cooling service
Ready to Schedule? Call Your Chestertown, MD HVAC Contractor
Moon Air is ready to help with whatever your heating or cooling system needs. We serve Chestertown, Rock Hall, Galena, Millington, Betterton, and communities throughout Kent County and the broader Eastern Shore and tri-state region.
Contact the Moon Man at 410-819-2507 or online today for out-of-this-world service at down-to-earth prices.
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the service provided. Customers consistently praise the professionalism, courtesy, and knowledge of the technicians, highlighting their punctuality, clear communication, and respectful treatment of homes. Many reviewers express appreciation for technicians who take time to thoroughly explain their work, answer questions without making customers feel burdensome, and maintain clean work areas. The responsiveness of the company stands out as a recurring theme, with multiple mentions of quick arrival times, even for after-hours emergencies, and efficient problem resolution. Customers frequently note feeling well-informed throughout the service process and appreciate receiving multiple service options to fit different budgets. The friendly and helpful nature of both office staff and field technicians receives consistent recognition, with several reviewers mentioning charming touches like technicians giving toys to pets. Long-term customer loyalty is evident, with some clients reporting satisfaction over many years of service. The tone is enthusiastic and grateful, with many reviewers explicitly stating they would highly recommend the company and continue using their services. While there are occasional concerns about communication consistency and pricing transparency mentioned by a small subset of reviewers, the dominant sentiment remains decidedly positive, emphasizing excellent customer experiences, technical competence, and a genuine spirit of service excellence. We are incredibly grateful that you took the time out to leave us a 5-Star review.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Thank you for the wonderful review and for taking the time to share your feedback.
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Recent Jobs and Reviews in Chestertown, MD
Job Locations and Reviews
During the inspection, the Triple Safe Water Protection System exhibited intermittent faults. The float was in the down position, but the safety circuit indicated an open condition, as if the float were in the up position. This inconsistency caused unreliable system operation. To address this, I restored system operation and ensured the equipment was running properly. The system is now operational. A replacement of the Triple Safe Water Protection System is recommended to prevent future issues.
Upon arrival, I conducted a thorough inspection of the unit and identified that the system pressures were abnormally high. Further examination revealed a dirty coil, which was impeding proper operation. I provided a detailed estimate for the necessary cleaning service. Following approval, I meticulously cleaned the coil, ensuring all contaminants were removed. Post-cleaning, the unit was tested, and it returned to normal running pressures, restoring optimal performance. The system is now functioning efficiently and reliably.
the primary condensate safety device, the secondary condensate safety device, and the auxiliary drain pan safety switch. The 1st floor uses a 12x24x1 air filter, and the 2nd floor uses a 14x25x1 air filter. At the time of service, neither system had an air filter installed. The customer assured me they would purchase and install the correct filters later that day.
I checked the system performance and operation, finding both systems to be producing a 20°F Delta T, which is within the normal operating range. Additionally, the 2nd floor wall controller displayed a low battery alert. The customer replaced the CR2032 battery during the visit. Both systems were tested and are functioning properly. I advised the customer to install the proper air filters immediately and maintain regular filter replacement intervals to prevent future airflow restrictions, system freeze-ups, and condensate safety switch activations.
I successfully addressed a water leak issue by removing the old, leaking drain pan and installing a new one. After the replacement, I conducted thorough testing to ensure the new drain pan functioned correctly and did not leak. This involved checking for any signs of water seepage and verifying that the drainage system was operating efficiently. The job was completed to the highest standards, ensuring the area was left clean and safe.
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I conducted a thorough cleaning and preventative maintenance on the three-head mini split system, including two outdoor units. Each indoor air handler was meticulously cleaned, removing dust, debris, and biological buildup from blower wheels, evaporator coils, drain pans, filters, and cabinets. The condensate drains were flushed and verified for proper operation. Outdoor condenser coils and cabinets were cleaned to ensure optimal heat transfer. Electrical connections and major components were inspected, and communication voltages were confirmed at 121V. All units were tested in both cooling and heating modes, operating without faults.
I recently completed a comprehensive home maintenance service, addressing multiple areas of concern. This included repairing a leaky faucet, replacing a faulty light fixture, and sealing gaps around windows to improve energy efficiency. Additionally, I inspected the HVAC system, ensuring it was functioning optimally, and performed a thorough cleaning of the gutters to prevent water damage. The work was completed efficiently, ensuring the home was safe and well-maintained.
I conducted a thorough rejuvenation on two AC systems, ensuring they were meticulously cleaned and tested. Both units are now operating efficiently, but the voltage enhancement systems for both units were found to be out of range. To address this, I provided repair recommendations aimed at improving efficiency and safeguarding the primary components. Today, I implemented the chosen repair option for both units, ensuring they meet optimal performance standards. The systems are now functioning within the correct voltage range, enhancing their efficiency and longevity.
Upon inspection, I discovered plastic debris lodged within the air movement blower compartment. I carefully removed the obstruction and conducted a thorough test of the system's operation. Following the removal, the system was found to be functioning normally. I ensured that all components were operating correctly and verified that the system was fully operational at the conclusion of the service.
Job WO-TNFR687382 involved diagnosing a communication fault in the Triple Safe Water Protection System. Upon inspection, the water protection device was found to be corroded, disrupting communication between the indoor and outdoor units. The corroded device was removed and replaced. Post-replacement, the system was tested for proper communication and normal operation, which was confirmed. The second-floor system is now fully operational, with a Delta T of 20°F at an outdoor ambient temperature of 80°F.
I successfully addressed an issue with an EZ trap repair where the filter was stuck in the slot. After carefully examining the setup, I repositioned the new EZ trap to ensure proper alignment. This allowed me to remove and replace the filter seamlessly. Following the repair, I powered on the unit to confirm functionality. Comprehensive testing was conducted to verify that the condensate would drain correctly, ensuring the system operates as intended.
I successfully replaced the broken EZ trap, ensuring proper drainage of condensation. After the replacement, I conducted thorough testing to confirm the system's functionality. Additionally, I installed a small drain pan treatment in the indoor coil drain pan to prevent future issues. The system was safely turned back on once the repair was complete, ensuring optimal performance and reliability.
I performed maintenance on two heat pump systems. For the first unit, I checked voltages and amps, which were within range. The filter was changed, and the indoor air handler and coil drain pan were cleaned. The condensate line was clear, and the blower passed the tissue test. The outdoor unit operated in cooling with clean fins. For the second unit, I also checked voltages and amps, which were within range. The indoor air handler and coil drain pan were cleaned, and a large drain pan treatment was installed. The EZ trap was leaking and replaced, and safety testing confirmed proper drainage. The blower passed the tissue test, and the outdoor unit operated in cooling with clean fins.
Upon arrival, the air conditioning unit was found to be non-functional due to freezing. The disconnect switch was pulled to attempt thawing the unit, but the heat did not activate as there was no oil present. Further inspection revealed that the oil tank lacked a filter, which is crucial for proper system operation. Additionally, the return duct, located in the floor of a closet, was completely obstructed with debris. This obstruction suggests that the issue could be a clogged coil, a refrigerant charge problem, or a combination of both. The next steps involved cleaning the return duct, replacing the missing filter, and assessing the refrigerant charge to determine the root cause of the malfunction.
Upon inspection, the unit was found to be significantly low on charge. Utilizing a specialized sniffer tool, I detected multiple hits on flare joints, indicating potential leaks. These flare joints are critical for maintaining the unit's efficiency and performance. I meticulously documented the findings and prepared a detailed estimate for the necessary repairs. This included identifying the specific components that needed attention and the estimated cost for parts and labor. Following the approval of the estimate, I proceeded with the repairs, ensuring that all flare joints were properly sealed and the unit was recharged to optimal levels. The unit is now functioning efficiently and safely.
Upon inspection, the air conditioning system was not functioning due to a tripped condensate switch. After thorough examination, no leaks or overflow were detected. The switch was reset, and the system was cycled multiple times to ensure proper operation. The Delta T was checked, and a brush was used to clear any blockages in the trap and primary condensate line. The customer appreciated the service and renewed three gold club memberships.
I successfully completed a repair on an electrical system by identifying and replacing a faulty component. The unit was not functioning due to a defective part, which I located and removed. After installing the new component, I conducted thorough testing to ensure the system was fully operational. The device is now working efficiently, and all related functions have been restored. This repair involved precise diagnostics and careful handling to guarantee the safety and reliability of the electrical system.
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I successfully adjusted the thermostat parameters to ensure optimal performance. I began by examining the current settings and identifying areas that required adjustment. After making the necessary changes, I thoroughly tested the thermostat's operation to confirm that it was functioning correctly. I checked the temperature readings, cooling and heating cycles, and overall responsiveness. The adjustments improved the thermostat's efficiency and accuracy, ensuring it met the client's needs. The system is now running smoothly, and I verified that all functions are working as intended.
I conducted a thorough evaluation of the cooling system, focusing on the second load calculation. Despite the high ambient temperature, the system still registered a 2-ton load. The ductwork in the attic was factored in, and a 2.5-ton unit might be beneficial. Upon arrival, I noticed the thermostat was set to 74 degrees with a humidity level of 65%. After adjusting the dehumidify setting to overcool by 2 degrees, I returned 20 minutes later to find the temperature and humidity unchanged. The air flow was minimal, and the air felt warm and muggy. We may need to adjust the fan speed or cooling profile. I informed the customer that another service visit is necessary to review the system and cooling profiles, and we will explore further adjustments and thermostat checks.
Did whatever was needed to get our system running.
Job WO-TNFR669095 involved a comprehensive repair of an electronic control circuit system. Upon arrival, I replaced the main electronic control circuit system, installed a new voltage performance enhancement component, a new voltage distribution system, and a new voltage conversion system. After these installations, I tested the system and encountered Fault Code 5, indicating the system was non-operational. Additional parts were required, so I returned with the necessary components.
I replaced the thermistors and the refrigerant pressure control system. I then verified system operation, adjusted and charged the refrigerant circuit to manufacturer specifications, and conducted thorough operational testing. The system is now operating within manufacturer specifications and functioning as intended. All repaired components were tested and verified for proper operation, ensuring the system's reliability and efficiency.
I conducted a comprehensive maintenance check on the heat pump system. The unit achieved a 20-degree temperature difference after running for over 15 minutes. The homeowner had changed the filter four days prior, and it appeared to be in good condition. Upon inspection, I noticed water seeping into the plywood in the attic around the EZ trap, which had a small crack in its hard plastic tube, causing a leak. The air handler and indoor coil drain pan were cleaned, and the blower passed the tissue test. The outdoor unit operated in cooling mode, with voltages and amps within acceptable limits. However, the fan motor and compressor windings showed signs of decline, reading 200-300 megaohms out of 1000. The electrical panel was cleaned of dirt and cobwebs, and the outdoor coil was sprayed with water to remove debris from the fins.
During the inspection, I thoroughly evaluated the system's operation. The customer reported that the system performs well in the morning and evening but struggles to maintain the desired indoor temperature during the afternoon when outdoor temperatures peak. I tested the system's performance and measured a 19°F temperature split Delta T across the evaporator coil, confirming that the system is actively cooling. No immediate operational failures were detected.
Given the home's size, layout, and the reported performance issues, I recommended a more detailed evaluation. I will schedule a return visit to perform a comprehensive load calculation. This will help determine if the equipment is appropriately sized to meet the cooling demands, particularly on the second floor and throughout the entire structure. The system was operating correctly at the end of the inspection.
We completed the second cleaning service, focusing on maintaining the cleanliness and organization of the space. Our team meticulously cleaned all surfaces, including countertops, tables, and floors, ensuring a thorough removal of dust and debris. We also paid special attention to high-traffic areas, such as the kitchen and bathrooms, where we sanitized and polished to prevent the buildup of grime. Additionally, we organized and tidied up various rooms, ensuring that items were in their proper places. Our goal was to uphold the high standards of cleanliness established during the first cleaning, providing a fresh and inviting environment.
Howard was kind, courteous, and helpful. He went above and beyond to diagnose a difficult problem. Please expedite parts…it is HOT!😁
Matt was very good thank him for us have a good day
He was great thank him for us
AC was not turning on. Howard was able to diagnose the issue within 1/2 an hour. Very professional.
I am extraordinarily pleased with the service provided by Jason and his team. From the initial set up of the project to final clean up, everything went beautifully. Everyone involved was courteous, neat and professional. I was thoroughly informed about every step of the entire installation and was involved to actually observe how the process was going. The new equipment was tested for proper operation before anyone left at the end of the installation. Jason has created thoughtful team that delivered on all his promises. I would gladly recommend Moon and Jason to anyone who need HVAC services.
Clay diagnosed three issues with our upstairs system and associated outdoor unit. He was able to repair one on the spot; the other two will require a return trip with materials. He was courteous and efficient and took the time to explain everything and answer questions.
Great and friendly service
Great service
Great service
Clay did a great checkout of our system
Very thorough and good explanation of findings. Friendly demeanor.
Jack did a great job with our seasonal cleaning and inspection of our HVAC. He was conscientious and polite. Great Job!!
Excellent Service
Howard was very thorough and conscientious in his work. He was also very respectful of our clean home by putting booties on over his shoes.
Paul did an excellent job. He was courteous and explained things nicely .
Great Company
Howard arrived and went right to work. He moves quietly but with purpose. He did not leave one stone unturned. He kept going until he found the solution!!!!! THANK YOU HOWARD. Such a professional!!!
as I am enrolled in the gold plan, service was addressed quickly. However, my 2 1/2 year old unit has a part that needs replacing. Of course this happens during an extremely hot spell!!!! so we will wait for the part to arrive. Paul was wonderful and did his very best. He is knowledgeable and was very kind
Workers were very impressive, they did excellent work.
Excellent service!!!!!
Excellent service!!!
You guys are the best!!!!!
Excellent service!!!!
Excellent service!!!
