Trusted Heating & Cooling Service
When Chestertown homeowners need a dependable HVAC contractor, Moon Air has been the answer since 1985. We serve the Kent County seat and the surrounding communities with full-service heating, air conditioning, indoor air quality, and ductwork services—delivered by certified technicians who know this part of the Eastern Shore well.
Chestertown is a vibrant community with a mix of historic homes, newer neighborhoods, and everything in between. That mix means a wide range of HVAC equipment, duct configurations, and comfort challenges. Moon Air's technicians are experienced across all of it—from older oil-to-gas conversions in historic district homes to high-efficiency system installations in recently built neighborhoods near Washington College.
Whatever your home needs, we'll give you an honest assessment and the kind of service that has kept Eastern Shore families calling us back for more than four decades.
Contact the Moon Man at 410-819-2507 or online today for out-of-this-world service at down-to-earth prices.
Heating Services in Chestertown, MD
Kent County winters demand a reliable heating system. Moon Air provides complete heating repair, maintenance, and installation services for homeowners throughout Chestertown. We work on all makes and models — furnaces, heat pumps, boilers, and everything in between. If your system isn't performing the way it should, we'll find out why.
Our heating maintenance tune-ups are among the most popular services we provide in the Chestertown area. A properly maintained heating system runs more efficiently, lasts longer, and is far less likely to fail on the coldest night of the year. We check every critical component—heat exchanger, igniter, blower motor, filters, and more—so you're ready for winter before winter arrives.
When replacement is the right move, we install Amana heating systems—a brand we recommend for its combination of efficiency, reliability, and long-term value. Most installations are completed in a single day.
Air Conditioning Services in Chestertown, MD
Summers on Maryland's Eastern Shore are long, hot, and humid — and Chestertown is no exception. When the heat and humidity peak in July and August, your air conditioning system needs to be ready. Moon Air provides fast, professional AC services for Chestertown homeowners throughout the cooling season.
We provide seasonal maintenance tune-ups to keep your system running at peak efficiency, fast repairs when something breaks down, and full system replacements when the time comes. We install Amana central air systems—our top pick for whole-home cooling—as well as Daikin ductless mini-split systems for spaces that your central system doesn't reach effectively.
Daikin mini splits are a particularly good fit for the older homes in Chestertown's historic district, where adding or extending ductwork isn't practical. They provide precise, efficient cooling and heating for individual rooms or zones — without the major construction that traditional ductwork would require.
Indoor Air Quality Services in Chestertown, MD
Many Chestertown homeowners don't realize that indoor air can contain significantly higher concentrations of pollutants than outdoor air — especially in well-sealed homes. Dust mites, pet dander, mold spores, bacteria, and chemical vapors can accumulate inside and recirculate through your HVAC system with every cycle.
For families dealing with allergies, asthma, or other respiratory sensitivities, this matters. Moon Air offers a full range of indoor air quality solutions designed to address the problem at its source, not just filter out symptoms.
Why Chestertown Homeowners Choose Moon Air
We've been serving Chestertown and the surrounding Kent County community for over 40 years. Our reputation is built on doing right by the homeowner—not the easiest repair or the highest ticket. When we come to your home, we treat it like it's our own.
- Licensed and certified HVAC technicians
- Honest, upfront pricing — you know the cost before we start
- All makes and models serviced — no brand restrictions
- Free estimates on new system replacements
- Free second opinions on replacement recommendations
- Flexible financing through GreenSky — available on repairs and new systems
- 24/7 emergency heating and cooling service
Ready to Schedule? Call Your Chestertown, MD HVAC Contractor
Moon Air is ready to help with whatever your heating or cooling system needs. We serve Chestertown, Rock Hall, Galena, Millington, Betterton, and communities throughout Kent County and the broader Eastern Shore and tri-state region.
Contact the Moon Man at 410-819-2507 or online today for out-of-this-world service at down-to-earth prices.
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express gratitude for the professionalism, expertise, and thoroughness demonstrated by the service technicians. A recurring theme is the technicians' ability to diagnose and resolve issues efficiently, often providing same-day service or quick turnarounds during urgent situations. Reviewers frequently highlight the courteous and personable nature of the staff, noting their willingness to educate customers about their systems and patiently answer questions. The quality of workmanship is praised, with customers appreciating clean, thorough service and clear explanations of the work performed. There is notable appreciation for going above and beyond expectations, including additional efforts like cleaning units for improved efficiency and offering multiple service options. The company's customer service culture receives special recognition, particularly regarding membership reminders and attentiveness to client needs. Overall, the tone is enthusiastic and grateful, with customers expressing strong satisfaction, loyalty, and willingness to recommend the services to others. The sentiment reflects a company that consistently delivers reliable, professional, and customer-focused HVAC services. We are incredibly grateful that you took the time out to leave us a 5-Star review.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Thank you for the wonderful review and for taking the time to share your feedback.
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Thanks for leaving us such a wonderful review. We are glad that you loved our services, our dedicated staff will be pleased to learn of your high praise.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Recent Jobs and Reviews in Chestertown, MD
Job Locations and Reviews
Upon inspection, the air conditioning system was not functioning due to a tripped condensate switch. After thorough examination, no leaks or overflow were detected. The switch was reset, and the system was cycled multiple times to ensure proper operation. The Delta T was checked, and a brush was used to clear any blockages in the trap and primary condensate line. The customer appreciated the service and renewed three gold club memberships.
I successfully completed a repair on an electrical system by identifying and replacing a faulty component. The unit was not functioning due to a defective part, which I located and removed. After installing the new component, I conducted thorough testing to ensure the system was fully operational. The device is now working efficiently, and all related functions have been restored. This repair involved precise diagnostics and careful handling to guarantee the safety and reliability of the electrical system.
club renewal
club sign up
I successfully adjusted the thermostat parameters to ensure optimal performance. I began by examining the current settings and identifying areas that required adjustment. After making the necessary changes, I thoroughly tested the thermostat's operation to confirm that it was functioning correctly. I checked the temperature readings, cooling and heating cycles, and overall responsiveness. The adjustments improved the thermostat's efficiency and accuracy, ensuring it met the client's needs. The system is now running smoothly, and I verified that all functions are working as intended.
I conducted a thorough evaluation of the cooling system, focusing on the second load calculation. Despite the high ambient temperature, the system still registered a 2-ton load. The ductwork in the attic was factored in, and a 2.5-ton unit might be beneficial. Upon arrival, I noticed the thermostat was set to 74 degrees with a humidity level of 65%. After adjusting the dehumidify setting to overcool by 2 degrees, I returned 20 minutes later to find the temperature and humidity unchanged. The air flow was minimal, and the air felt warm and muggy. We may need to adjust the fan speed or cooling profile. I informed the customer that another service visit is necessary to review the system and cooling profiles, and we will explore further adjustments and thermostat checks.
Did whatever was needed to get our system running.
Job WO-TNFR669095 involved a comprehensive repair of an electronic control circuit system. Upon arrival, I replaced the main electronic control circuit system, installed a new voltage performance enhancement component, a new voltage distribution system, and a new voltage conversion system. After these installations, I tested the system and encountered Fault Code 5, indicating the system was non-operational. Additional parts were required, so I returned with the necessary components.
I replaced the thermistors and the refrigerant pressure control system. I then verified system operation, adjusted and charged the refrigerant circuit to manufacturer specifications, and conducted thorough operational testing. The system is now operating within manufacturer specifications and functioning as intended. All repaired components were tested and verified for proper operation, ensuring the system's reliability and efficiency.
I conducted a comprehensive maintenance check on the heat pump system. The unit achieved a 20-degree temperature difference after running for over 15 minutes. The homeowner had changed the filter four days prior, and it appeared to be in good condition. Upon inspection, I noticed water seeping into the plywood in the attic around the EZ trap, which had a small crack in its hard plastic tube, causing a leak. The air handler and indoor coil drain pan were cleaned, and the blower passed the tissue test. The outdoor unit operated in cooling mode, with voltages and amps within acceptable limits. However, the fan motor and compressor windings showed signs of decline, reading 200-300 megaohms out of 1000. The electrical panel was cleaned of dirt and cobwebs, and the outdoor coil was sprayed with water to remove debris from the fins.
During the inspection, I thoroughly evaluated the system's operation. The customer reported that the system performs well in the morning and evening but struggles to maintain the desired indoor temperature during the afternoon when outdoor temperatures peak. I tested the system's performance and measured a 19°F temperature split Delta T across the evaporator coil, confirming that the system is actively cooling. No immediate operational failures were detected.
Given the home's size, layout, and the reported performance issues, I recommended a more detailed evaluation. I will schedule a return visit to perform a comprehensive load calculation. This will help determine if the equipment is appropriately sized to meet the cooling demands, particularly on the second floor and throughout the entire structure. The system was operating correctly at the end of the inspection.
We completed the second cleaning service, focusing on maintaining the cleanliness and organization of the space. Our team meticulously cleaned all surfaces, including countertops, tables, and floors, ensuring a thorough removal of dust and debris. We also paid special attention to high-traffic areas, such as the kitchen and bathrooms, where we sanitized and polished to prevent the buildup of grime. Additionally, we organized and tidied up various rooms, ensuring that items were in their proper places. Our goal was to uphold the high standards of cleanliness established during the first cleaning, providing a fresh and inviting environment.
Job WO-TNFR671981 involved rejuvenating two systems, ensuring they functioned optimally. Both systems were thoroughly tested in AC mode and cleaned. The filter for the main living unit was cleaned, while the other filter was already clean. A voltage enhancement system repair was recommended for the main floor unit. A bronze option was selected, providing a six-month warranty. This solution enhances efficiency and protects major components, reducing the likelihood of service calls during the summer. The work completed ensures the systems operate efficiently and reliably.
I conducted a thorough $69 AC inspection, starting with the indoor unit. After running for over 9 minutes, it achieved a 20-degree delta T. The homeowner confirmed the filter was changed today, which I verified. Voltages and amps were within acceptable ranges. The indoor unit would benefit from cleaning and maintenance, particularly on the oil side. The indoor coil was inspected and found to be functional, with minimal formulary corrosion. The outdoor unit operated efficiently in cooling mode, with voltages and amps also within range. The compressor windings read 400 megaohms out of 1000, slightly below the ideal. The fins were clear, and while the unit's position could restrict airflow, it is currently running efficiently.
Howard was kind, courteous, and helpful. He went above and beyond to diagnose a difficult problem. Please expedite parts…it is HOT!😁
A thorough inspection of the HVAC system revealed a fault in the main electronic control circuit, traced to an improperly seated control wire at the refrigerant directional valve assembly. Additionally, the voltage distribution component was found to be pitted and sticking, disrupting normal system operation. The Rinnai tankless water heater underwent a Silver Club Rejuvenation Cleaning, with all electronic control circuits, wiring, and electrical connections inspected and found to be operating correctly. Further diagnostics on the ClimateMaster geothermal system indicated necessary repairs, which will be completed during a return visit with the required parts. Recommendations include repairing or replacing the main electronic control component, fixing the wiring connection at the refrigerant directional valve, and replacing the defective voltage distribution component. The system is left in its current state pending these repairs, with the tankless water heater functioning properly an
Upon arrival, I conducted a thorough inspection of the HVAC system. I discovered that one of the units was set to heat mode, which inadvertently prevented the other two units from functioning in cooling mode. I explained the issue to the customer, ensuring they understood the situation. Additionally, I examined the air filters, which were in good condition and did not require replacement. I also took the time to explain the operation of the thermostats, including the various settings and how to adjust them for optimal performance. The customer appreciated the detailed explanation and felt confident in managing the system moving forward.


Responded to callback for HVAC system performance concerns. Upon inspection in attic space, discovered severely deteriorated flexible aluminum ductwork with extensive tears and shredding of outer metallic layer, exposing inner insulation material. Documented damaged sections showing compromised air distribution system integrity. Additional HVAC components including air handler unit, properly insulated supply ducts, and electrical wiring inspected and photographed for customer records and recommended repairs.
Matt was very good thank him for us have a good day


Completed a comprehensive water removal system repair. Evacuated and recovered the R-410A refrigerant, flushed the line set, and removed the failed condensate collection/drain assembly. Accessed the drain line by carefully cutting and removing a section of drywall. Installed a new condensate assembly, flushed the drain line, and verified it was clear and leak-free. Conducted a triple evacuation, achieving a 500 micron vacuum, and recharged with new R-410A refrigerant. Tested the system, ensuring proper operation and performance.


I completed a comprehensive rejuvenation of the club's AC system, ensuring it operates efficiently. The process began with a thorough cleaning of all components, followed by meticulous testing to confirm functionality. The system was operational and performing well before departure. I also conducted a detailed inspection, verifying that all parts were in optimal condition. Additionally, I recommended continuing the practice of changing the filters every three months to maintain efficiency. The club membership was renewed today, ensuring uninterrupted access to services.


Installed structural anchors and support straps to secure deck framing to exterior wall per management specifications. Verified proper attachment of pressure-treated lumber framework to building structure using metal brackets and fasteners. Inspected crawl space and attic areas to assess structural connections and documented installation with photographic evidence.
He was great thank him for us


Upon arrival, I identified that the system was not activating the second-stage cooling. I began by inspecting the low-voltage control wiring at both the indoor and outdoor units. After discovering several issues, I meticulously corrected the wiring connections. Following the corrections, I tested the system to ensure proper operation. The system is now successfully energizing and operating in second-stage cooling. To confirm efficiency, I measured the temperature split Delta T, which was found to be 22 degrees during operation. The system is fully functional and operating in cooling mode, completing the service successfully.
WO-TNFR663842 water heater side operation test and working properly
Ac pm. All opsrunning normal. See rich ticket.


Completed comfort call consultation for heat pump replacement evaluation. Inspected existing HVAC system located in attic space, documenting current ductwork configuration with insulated flexible ducts, electrical connections, and PVC condensate drainage lines. Photographed attic installation conditions to assess replacement requirements and provide accurate system sizing recommendations.
Customer noticed tstat wasnt keeping up. Ac operates excellent. All voltages and temp in range. Once the attic got extremely hot and effected air slightly. Our return drop wasnt insulated on the install. Just needs to be insulated. Ran got material and insulated return box. All operations running normal.
Install Callback.
WO-TNFR661500
Supply 16x10 to 10x10 4x8" plus 2x5"
13.5 x 10
Return 14 12 8
No A/C. Found voltage distributor failed after thorough inspection. Replaced and checked operations. Delta t 18 degrees. All operations running normal. Warranty. Collected $129 dispatch fee. Recommended after they are done construction inside their home to get a duct cleaning.
WO-TNFR660810
AC was not turning on. Howard was able to diagnose the issue within 1/2 an hour. Very professional.
I am extraordinarily pleased with the service provided by Jason and his team. From the initial set up of the project to final clean up, everything went beautifully. Everyone involved was courteous, neat and professional. I was thoroughly informed about every step of the entire installation and was involved to actually observe how the process was going. The new equipment was tested for proper operation before anyone left at the end of the installation. Jason has created thoughtful team that delivered on all his promises. I would gladly recommend Moon and Jason to anyone who need HVAC services.
Clay diagnosed three issues with our upstairs system and associated outdoor unit. He was able to repair one on the spot; the other two will require a return trip with materials. He was courteous and efficient and took the time to explain everything and answer questions.
Great and friendly service
Great service
Great service
Clay did a great checkout of our system
Very thorough and good explanation of findings. Friendly demeanor.
Jack did a great job with our seasonal cleaning and inspection of our HVAC. He was conscientious and polite. Great Job!!
Excellent Service
Howard was very thorough and conscientious in his work. He was also very respectful of our clean home by putting booties on over his shoes.
Paul did an excellent job. He was courteous and explained things nicely .
Great Company
Howard arrived and went right to work. He moves quietly but with purpose. He did not leave one stone unturned. He kept going until he found the solution!!!!! THANK YOU HOWARD. Such a professional!!!
as I am enrolled in the gold plan, service was addressed quickly. However, my 2 1/2 year old unit has a part that needs replacing. Of course this happens during an extremely hot spell!!!! so we will wait for the part to arrive. Paul was wonderful and did his very best. He is knowledgeable and was very kind
Workers were very impressive, they did excellent work.
Excellent service!!!!!
Excellent service!!!
You guys are the best!!!!!
Excellent service!!!!
Excellent service!!!
