Expert Furnace, AC, and Air Quality Solutions for the Elkton Community
As a homeowner in Cecil County, you know that the weather can be unpredictable. From damp, foggy mornings near the Elk River to freezing winter nights, you need an HVAC system that is always mission-ready. Moon Air is honored to be the leading HVAC contractor in Elkton, MD, serving our neighbors with a jovial spirit and expert precision since 1985.
Our base of operations is rooted in the heart of this community, and we treat every service call like we are helping out a friend. We understand that a broken furnace or a leaking AC unit is a major stressor. That’s why our "Moon Rescue" teams are always in orbit, ready to provide fast, honest, and professional help when you need it most.
Need help in Elkton, MD? Contact the Moon Man today at 410-819-2507 or online.
Stellar Services for Elkton Homes
Whatever your home comfort needs may be, Moon Air has the technology and the talent to handle the job. As your go-to HVAC contractor in Elkton, MD, we specialize in:
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Oil-to-Gas Conversions: Tired of expensive oil deliveries? We can help you switch to clean-burning, efficient natural gas.
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Emergency Heating Repair: Our teams are available 24/7 to ensure you never have to spend a winter night shivering.
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Whole-Home Air Purifiers: We install advanced filtration systems and UV lights to ground microscopic "space invaders" like bacteria and viruses.
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Duct Sealing with Aeroseal: We find the hidden leaks in your ductwork and seal them tight, helping you save significantly on your energy bills.
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Annual Maintenance Club: Join our club for proactive "pre-flight" checkups that prevent breakdowns before they happen.
The Moon Air Difference: Caring for Cecil County
Choosing an HVAC contractor in Elkton, MD, shouldn't feel like a gamble. At Moon Air, we remove the guesswork with our transparent pricing and our upbeat attitude. We genuinely care about your satisfaction, which is why our technicians take the time to explain every repair in plain English—no confusing jargon allowed.
We are proud to offer Amana heating and cooling systems, known for their industry-leading warranties and durability. When you pair high-quality equipment with our "out-of-this-world" service, you get a home environment that is comfortable, healthy, and affordable to run.
Don’t stay stuck in the cold! Contact the Moon Man today at 410-819-2507 or online and experience the best HVAC contractor in Elkton, MD!
"Out of this world service for down to earth prices!"
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting strong customer satisfaction with the service provided. Customers consistently praise the professionalism, courtesy, and knowledge of the technicians, highlighting their punctuality, clear communication, and respectful treatment of homes. Many reviewers express appreciation for technicians who take time to thoroughly explain their work, answer questions without making customers feel burdensome, and maintain clean work areas. The responsiveness of the company stands out as a recurring theme, with multiple mentions of quick arrival times, even for after-hours emergencies, and efficient problem resolution. Customers frequently note feeling well-informed throughout the service process and appreciate receiving multiple service options to fit different budgets. The friendly and helpful nature of both office staff and field technicians receives consistent recognition, with several reviewers mentioning charming touches like technicians giving toys to pets. Long-term customer loyalty is evident, with some clients reporting satisfaction over many years of service. The tone is enthusiastic and grateful, with many reviewers explicitly stating they would highly recommend the company and continue using their services. While there are occasional concerns about communication consistency and pricing transparency mentioned by a small subset of reviewers, the dominant sentiment remains decidedly positive, emphasizing excellent customer experiences, technical competence, and a genuine spirit of service excellence.Recent Jobs and Reviews in Elkton, MD
Job Locations and Reviews
Job WO-TNFR690136 involved addressing a low voltage issue affecting the system's performance. Upon inspection, both condensers were found to be dirty, which contributed to the voltage problem. I cleaned the condensers to restore proper functionality. Additionally, I provided a detailed quote for a professional cleaning service to prevent future issues. The system is now operating efficiently, and the customer has been informed about the recommended maintenance.
WO-TNFR689807
Upon receiving the work order, I began by inspecting the outdoor unit, which was exhibiting unusual behavior. The unit was attempting to start but only produced a humming sound. To diagnose the issue, I conducted a thorough examination of the voltage distribution system. It was discovered that the system was completely non-functional, which explained the unit's inability to start properly. I proceeded to replace the faulty components within the voltage distribution system. After the installation, I performed a series of tests to ensure the system was functioning correctly. The outdoor unit is now operational, and the Delta split has been adjusted to 17, ensuring optimal performance.
I conducted a thorough rejuvenation of the AC system, including cleaning and testing. The system's efficiency showed some decline in supply temperatures. Electronically, all components tested within acceptable parameters. However, the indoor air circulation motor was excessively hot, indicating potential failure. Despite this, electronic tests showed no issues. The customer opted not to address this issue at this time.
Job WO-TNFR689612 involved a thorough cleaning and inspection of the air conditioning system, including both indoor and outdoor units. Tasks included cleaning evaporator and condenser coils, unit cabinets, and verifying proper airflow and heat transfer efficiency. All wiring and electrical connections were inspected and found secure. The condensate drains and safety controls were tested and verified. The system operated and tested in both cooling and heating modes, with no fault or error codes detected.
I conducted a thorough cleaning and inspection of the air conditioning system, focusing on both the indoor and outdoor units. This included cleaning the evaporator and condenser coils, as well as the unit cabinets, to ensure optimal airflow and heat transfer efficiency. I inspected all high- and low-voltage wiring and electrical connections, confirming they were secure with no visible defects. The condensate drains and safety controls were tested and verified for proper operation. The system was tested in both cooling and heating modes. The outdoor unit voltage enhancement system was found to be underperforming, and the outdoor fan motor bearings are failing. Despite these issues, the air distribution system remains operational.
I conducted a thorough rejuvenation on two air conditioning systems. The Amana unit was meticulously tested and cleaned, resulting in efficient operation with no major concerns identified. The Carrier unit, however, showed less efficiency in supply temperatures. Despite this, no signs of failure were detected during my comprehensive testing. I replaced the filter for the Carrier unit and cleaned the condensate pump for the Amana unit. Both systems are now in optimal working condition, ensuring reliable performance for the client.
Upon receiving the service request, I initiated a thorough troubleshooting process which identified a failed voltage distribution system as the root cause. Further investigation revealed a failing high voltage breaker outside as the primary issue. Given that the voltage distribution system was under warranty, I opted for a repair solution for the high voltage breaker. The faulty breaker and its housing were replaced, and the warranty repair was executed. Post-repair, the system was fully operational, ensuring the safety and functionality of the electrical setup.
I conducted a thorough cleaning and inspection of the air conditioning system, focusing on both the indoor and outdoor units. The evaporator and condenser coils, along with the unit cabinets, were cleaned to ensure optimal airflow and efficiency. All high- and low-voltage wiring and electrical connections were inspected and found secure with no visible defects. The condensate drains and safety controls were tested and verified for proper operation. The system was tested in both cooling and heating modes. The outdoor unit passed all checks, while the indoor unit required attention for a faulty voltage storage device and issues with the drain system.
I performed maintenance on a heat pump system, ensuring it operates efficiently. The Delta T was monitored, reaching 16 degrees and climbing, prompting a filter change and updating the replacement log. Voltages and amps were checked and found to be within range. The air handler and indoor coil drain pan were cleaned, and I recommended a small pan treatment. The UV light bulbs, which should be replaced yearly, were also recommended for replacement. Addressing the homeowner's concern about condensation, I suggested a dehumidifier, insulation, or a return in the return duct. The outdoor unit was also inspected, with the coil cleaned using water.
Today, I conducted a thorough cleaning and inspection of the air conditioning system, including both the indoor and outdoor units. I meticulously cleaned the evaporator and condenser coils, as well as the unit cabinets, to ensure optimal airflow and heat transfer efficiency. I inspected all high- and low-voltage wiring and electrical connections, confirming they were secure and free of visible defects. I tested and verified the proper operation of the condensate drains and all safety controls. The system was operated and tested in both cooling and heating modes. I also found and cleaned the dirty blower motor, installed a drain pan treatment, and cleared the drain line. All tests and readings were within normal manufacturer specifications.
I conducted a thorough rejuvenation of the AC system, which included a comprehensive cleaning and testing process. Despite these efforts, the system's efficiency remains suboptimal, likely due to continuous operation during recent hot weather. A refrigerant leak was identified at the service valves outside, and the outdoor unit exhibits early signs of failure. Additionally, the indoor heat exchanger is beginning to show signs of wear. Given the system's age of nine years, replacement is advisable. I collaborated with Jason, the Field Supervisor, to discuss replacement options, and we will follow up with the homeowner this weekend.
I performed a comprehensive maintenance check on a heat pump system, ensuring optimal performance. The Delta T was recorded at 20 degrees, indicating efficient operation. The filter was excessively clogged, so it was removed temporarily, with instructions for the homeowner to replace it promptly. The air handler was thoroughly cleaned, and a level one blower cleaning was executed. The indoor unit was inspected, and the electrical panel was cleared of cobwebs and pests. The outdoor unit was tested in cooling mode, and the wiring was organized. Voltages and amps were within acceptable limits, but the voltage enhancement system for the compressor was found to be out of range, suggesting a replacement is necessary.
WO-TNFR684910
Today, I successfully replaced the outdoor PCB boards for a client's system. After installation, I meticulously checked all operations to ensure they were running smoothly. The system was operating at a 20-degree delta T, which is within the optimal range. To further verify the system's functionality, I ran it through a comprehensive test mode, confirming that all components were working as intended. The replacement was covered under warranty, resulting in no charge for the client. Additionally, I quoted the client for a voltage monitor for their heat pump's S series, which will provide enhanced monitoring and protection for their system.
I successfully assisted Amanda with her club renewals. This involved verifying her membership details, ensuring all necessary forms were completed accurately, and confirming the renewal fees were paid on time. I also provided guidance on any additional benefits or services available to her as a member. The process was completed efficiently, and Amanda was informed of her updated membership status and any upcoming events or activities.
club renewal
I recently completed a task involving the rerouting of condensate drain lines. This involved careful assessment and modification of existing lines to ensure optimal drainage. Additionally, I installed a new condensate pump to enhance the system's efficiency. Given the recent nature of the installation, the customer is covered under full parts and labor warranty, ensuring peace of mind and reliability.
I successfully identified and replaced a malfunctioning furnace board unit. The previous unit was exhibiting signs of failure, including inconsistent performance and intermittent shutdowns. After diagnosing the issue, I removed the faulty board and installed a new one. Post-installation, I conducted thorough testing to ensure the new unit was operating correctly, restoring full functionality to the furnace system. The system is now running smoothly and efficiently.
Upon receiving the work order, I conducted a thorough inspection of the HVAC system. The issue was identified as a malfunctioning actuator in the second-floor zone. After confirming the diagnosis, I ordered the appropriate replacement part. Once the part arrived, I proceeded to replace the faulty actuator. Post-installation, I tested the system to ensure the new actuator was functioning correctly. The second-floor zone is now operational, and the HVAC system is running smoothly. The customer is satisfied with the resolution of the issue.
Upon arrival, I noticed an unusual odor resembling hot plastic. The owner confirmed that the source was the ceiling fan. I recommended turning it off to prevent further discomfort. In the bathroom, I identified that the space was excessively warm due to the absence of return vents, only supply vents. To mitigate this, I advised keeping the exhaust fans running to help circulate and remove hot air. All systems were operating normally, but I suggested discussing potential solutions for the ceiling fan with our General Manager, Paul.
I arrived to perform a rejuvenation service for a mini split system with three heads. The customer believed that our standard club membership contract, which includes a level one light cleaning, would cover a deep cleaning for each head. However, I explained that a deep cleaning requiring disassembly and detailed work incurs additional charges due to the time and materials involved. The customer declined the service, so I left after discussing the situation with Steve Moon to confirm our policy.
Following a recent home inspection, I addressed an issue with moisture inside the furnace cabinet. The inspection revealed reduced airflow caused by a dirty air filter and problems with the air movement components. I thoroughly cleaned the air filter and inspected the air movement components, making all necessary corrections. The system is now operating efficiently, and all issues have been fully resolved. The furnace is running smoothly, ensuring optimal performance.
I conducted a thorough cleaning and inspection of the air conditioning system, focusing on both the indoor and outdoor units. The evaporator and condenser coils, along with the unit cabinets, were meticulously cleaned to ensure optimal airflow and heat transfer efficiency. I inspected all high- and low-voltage wiring and electrical connections, confirming they were secure and free of visible defects. The condensate drains and safety controls were tested and verified for proper operation. The system was operated and tested in both cooling and heating modes. The temperature split was 19°F, indicating efficient cooling performance. Electrical circuits were verified at 242V, and all components, including the coil, condensate drain, water removal system, 3-amp fuse, thermostat terminals, power reduction devices, heat kit, and heating operation, tested within manufacturer specifications. The air filter was replaced with a customer-supplied filter, and the system is operating properly with no
I completed a comprehensive rejuvenation of the AC system, ensuring it operates efficiently. This involved thorough cleaning and testing of the system. Additionally, I addressed structural concerns in the attic, where I found trusses that were either cracked or severed. I also encountered a plumbing issue while using a hose to clean the outdoor unit, which I promptly resolved. The mess created during the process was cleaned up, and I reinforced the wooden frame around the entrance to the attic with screws for better stability.
I conducted a comprehensive maintenance check on the gas furnace's AC components. Despite limited access to ductwork, I measured a 17-degree delta T at the nearest supply intake. Voltages and amps were verified to be within acceptable ranges. The air handler was thoroughly cleaned, and the blower wheel successfully passed the tissue test. No filter changes were necessary. Additionally, the outdoor unit operated in cooling mode, with voltages and amps also within range. The coil was free of debris, and no coil spray-down was performed.
Upon inspection, the air movement system was found to be malfunctioning, resulting in complete failure. The system required replacement to restore proper functionality. Additionally, the water removal system was identified as needing repair. The specific components involved were the FEM4P2400A and A101568107. I replaced the faulty air movement system with a new unit, ensuring optimal performance. For the water removal system, I diagnosed the issue and repaired the necessary parts, restoring its functionality. Both systems are now operating efficiently.
They came and replaced the device manager with a new one
Happy with the results
Excellent service
Greg was able to identify what we think is the issue which no one‘s been able to do for over two years and if he is on something I feel he would be the guy that will be able to fix it
excellant service
When we first called Moon we were concerned about the device making all that noise. When the Moon crew came they found a serious condition. Long story short the problem was technical and they will be back to correct next. Happy with the service today
Adrian is respectful when he enters your home and is very knowledgeable about his work. He’s been out 3times to our home and he never leaves without answering all our questions and offering the additional perks that comes with them coming out to your home.
Knowledgeable and friendly
Excellent service
Very helpful and polite
Excellent service
5 Star
Everyone at moon has been GREAT
Our AC went out, I called the next morning and by 1145 Greg P. arrived and was able to diagnose the problem and have us back to cool in no time. Greg was knowledgeable, professional and very personable
Very happy with the work and results from the work
Adrian and Jordan did an amazing amount of work
Howard was a wonderful representative of the Moon Air company. He performed the maintenance on my equipment, was very friendly and a pleasure to converse with.
Friendly & Fast Service
i don't get a paper bill so how do i get my account number. all i want to do is pay my bill
i use to be able to log in using the old atlanticbb account
Great Service
Greg noticed a potential problem with a part for the furnace yesterday. He ordered the part and came back to install it 24 hours later.
Greg did a fantastic job replacing our furnace circuit board. He is knowledgeable and answered all our questions. He noticed a potential problem and ordered the part.
I spent $17,000 on this heating and air conditioning system less than 2 years ago and the circuit panel goes. It has to be ordered and I have to buy three space heaters to keep warm.
Very personable
Arrived on time. Went right to heater. Did all the tests and changed all the filters. Everything was fine and we discussed their new duct sealing service. Completed everything in 1.5 hrs. Howard was extremely informative
Kyle was on time and quick to diagnose the problem.
Great customer service
