Grounding Monthly Costs & Launching Year-Round Air Purity
When the humidity levels spike near the University of Delaware or the winter winds howl across White Clay Creek, your home’s comfort system is the only thing standing between you and the elements. At Moon Air, we are proud to be the premier HVAC contractor in Newark, DE. Since 1985, our "Moon Rescue" vans have been a staple in the Newark community, providing out-of-this-world service with a jovial, down-to-earth touch.
We know that Newark homeowners value reliability and honesty. Whether you live in a historic home near Main Street or a modern build in a quiet suburb, our team treats your comfort as our primary mission. We don’t just fix heaters and air conditioners; we provide long-term solutions that keep your utility bills grounded and your family happy.
Need help in Newark, DE? Contact the Moon Man today at 410-819-2507 or online.
| System Component | The Moon Air Rescue Method | The Result |
| Cooling Engine | Precision AC Tuning & Amana Installs | Whisper-Quiet, Low-Cost Comfort |
| Indoor Air Quality | UV Germicidal Light Fields | Neutralized Bacteria & Viruses |
| Duct Infrastructure | Internal Aeroseal Fortification | 30% Reduction in Energy Waste |
Why Newark Families Trust the Moon Man
Being a local HVAC contractor in Newark, DE means more than just having a local address. It means being a part of the community. Our technicians are your neighbors—people who care about the local schools, parks, and the families who live here.
We are famous for our 100% Money-Back Guarantee. If the equipment we install doesn’t perform exactly as promised, we will remove it and refund your money. That is the kind of transparency and care that has earned us thousands of "stellar" reviews over the last four decades. Plus, with flexible financing through Green Sky, we make it easy to launch a more efficient home without breaking the bank.
Ready to upgrade your comfort? Contact Moon Air today at 410-819-2507 or online and see why we are the favorite HVAC contractor in Newark, DE!
"Out of this world service for down to earth prices!"
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction with the service provided. Customers consistently express appreciation for the professionalism, courtesy, and respectfulness demonstrated by the technicians who visited their homes. A dominant theme throughout the feedback is the technical expertise and knowledge displayed, with many reviewers highlighting how technicians successfully identified and resolved issues—sometimes problems that had persisted for extended periods. Communication emerges as another strong positive trend, with customers praising clear explanations of work performed, step-by-step walkthroughs of repairs, and patience in answering questions. The willingness to educate customers about their systems is frequently mentioned and valued. Timeliness and responsiveness also feature prominently, with several customers noting same-day service, punctuality, and flexibility in scheduling. Reviewers repeatedly emphasize the thoroughness of inspections and maintenance work, expressing confidence that jobs were completed correctly and carefully. The personal qualities of the technicians—described as polite, kind, helpful, and personable—contribute significantly to the positive experiences, with some customers specifically requesting the same technician for future appointments. The tone is enthusiastic and grateful, with customers feeling their homes were treated with respect and their concerns genuinely addressed, resulting in strong endorsements of the company and its representatives. We are happy to hear you had a positive experience!
Thanks for sharing your rating with us and the community. Thank you for sharing your kind words with us. It means the world to us and to our entire team! Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
Recent Jobs and Reviews in Newark, DE
Job Locations and Reviews
Upon arrival, I confirmed that the air conditioning system was operational and the thermostat was satisfied. I began by conducting a thorough commissioning of the AC unit, ensuring all components were functioning as intended. This involved re-piping the condensate line to ensure proper drainage and efficiency. I then wired in the condensate pump safety switch, which is crucial for preventing overflow and ensuring the system operates safely. After completing these tasks, I meticulously checked all operations to confirm everything was installed correctly and running normally. The system is now fully operational and performing optimally.
During the annual AC rejuvenation, I conducted a thorough inspection and identified unsafe conditions related to the gas-fired water heater. I promptly informed the customer about these issues and explained the potential health and well-being risks, as well as the dangers to her animals. The customer is now fully aware of the seriousness of the situation and the necessary steps to address it.
We recently completed a project involving the installation of a high-quality club. The task included the delivery and setup of the club, ensuring it was securely and properly installed. Our team meticulously handled the unpacking, assembly, and placement of the club, taking care to adhere to all manufacturer guidelines. We also performed a thorough inspection to confirm that the club was functioning correctly and safely. The client was very satisfied with the seamless installation process and the overall quality of the club.
I conducted a comprehensive maintenance service on a heat pump system, focusing on both the indoor and outdoor units. The indoor unit initially achieved a delta T of 14 degrees, but after running for over 15 minutes, it increased to 18 degrees. Voltage and amp readings were within acceptable limits. I meticulously cleaned the interior of the air handler and the indoor coil drain pan using a specialized cleaner. During the condensate flush, I discovered and removed several dead bugs from the condensate line before the EZ trap. The condensate pump was tested with water and confirmed to be fully operational. The outdoor unit was operated in cooling mode, with voltage and amp readings also within normal parameters. I used water to spray off the outdoor coil, effectively clearing debris from the fins.
Job WO-TNFR691620 involved a thorough cleaning and inspection of both the indoor and outdoor air conditioning units. The evaporator and condenser coils, along with the unit cabinets, were meticulously cleaned to ensure optimal airflow and heat transfer efficiency. All high- and low-voltage wiring and electrical connections were inspected and found to be secure. The condensate drains and safety controls were tested and verified to be functioning correctly. Both units were operated and tested in both cooling and heating modes. The indoor unit showed a delta T of 23°F, with proper blower and power reduction device operation. The outdoor unit had issues with the power passing device and voltage enhancement system, which were replaced, and all connections were tightened. After repairs, both units operated within normal specifications.
I returned to service the Navien tankless water heater, focusing on flushing the system to ensure optimal performance. The process began with the removal and thorough cleaning of the filters, which were then reinstalled. Next, I meticulously cleaned the sensors to eliminate any buildup that could affect the unit's efficiency. After completing these tasks, I conducted a comprehensive system test to verify that hot water was flowing correctly at the faucet. The unit was also checked for any error codes, and none were present, confirming that the system is in excellent condition.
Upon arrival, I immediately noticed the wet floor, indicating an issue with the air conditioning system. Upon inspecting the rooftop unit, I discovered that the fan belt had broken due to failed bearings, which caused the motor to spin freely, potentially leading to damage to the blower motor. Additionally, I found that four 14x24x2 filters had been sucked into the return system. The unit was currently shut off at the breaker panel to allow the evaporator to thaw, as it had accumulated a block of ice due to the blower not running with the AC. The bearings and belt need to be replaced to restore proper functionality.
I performed maintenance on a heat pump system, a gas furnace with AC components, and a mini split system. The attic air handler's delta T was 17 degrees, increasing to 20 after 15 minutes. The filter needed changing, but no spares were available. Voltages and amps were within range. The indoor unit was cleaned, and the outdoor unit ran in cooling. The basement furnace's delta T was 20 degrees, and the filter was changed. The indoor coil drain pan treatment is due for replacement, and the condensate line was cleared. The UV lamp needs new bulbs. The outdoor unit's voltage distribution system was nearly out of range. The mini split's delta T was 23 degrees, and all units were cleaned and checked for voltages and amps.
Upon receiving the call, I promptly assessed the situation regarding the reported small leak on the water heater. I began by draining the tank to ensure a safe working environment. After a thorough inspection, I identified the source of the leak and proceeded with the necessary repairs. Once the repairs were completed, I refilled the system and meticulously checked for any signs of leaks, finding none. To ensure optimal performance, I bled the air from the water lines, a crucial step to eliminate any air pockets that could disrupt water flow. Finally, I tested the hot water to confirm that the system was functioning correctly and efficiently. The job was completed to the customer's satisfaction, with no further issues reported.
I successfully returned a 24x8 unit, ensuring it was properly reinstalled and functioning as intended. Additionally, I supplied a new 24x8 unit, along with an additional 3x6 unit. The new units were installed with precision, and I verified that both were operating correctly. The entire process was completed efficiently, with all equipment tested and confirmed to be in optimal working condition.
15 pm.
I successfully completed the replacement of an air conditioning system, ensuring the installation of a high-quality gold-rated unit. The process involved removing the old system, conducting a thorough inspection, and installing the new unit with precision. This upgrade significantly improved energy efficiency and overall performance, providing enhanced comfort and reliability.
I was tasked with supplying and installing two 24x10 panels and two 8x10 panels. The 24x10 panels were installed in the designated areas, ensuring proper alignment and secure attachment. The 8x10 panels were also installed, taking care to match the surrounding environment. Additionally, I returned 10x24 panels, which were in good condition, and an additional 7-inch panel that was also undamaged. Each panel was handled with care to prevent any damage during the process. The work was completed efficiently, ensuring all panels were properly installed and returned as required.
I conducted a comprehensive rejuvenation of an AC system, focusing on cleaning and thorough testing. A repair recommendation was identified for the outdoor unit. The voltage enhancement system was found to be out of range, prompting a gold repair option. This premium service addressed the voltage issue and included several additional proactive repairs to enhance system performance. Post-repair testing confirmed the system was operating more efficiently, ensuring optimal functionality and longevity.
Upon inspection, the air conditioning system was found to have a compressor drawing locked rotor amps, indicating a failure. I conducted thorough voltage and ohms readings to confirm the issue. The compressor is indeed defective and requires replacement. I informed the customer that they should contact the original installer first. If they encounter difficulties, they are advised to reach out for an accurate repair estimate. The customer must verify with documentation that the compressor is under the manufacturer's warranty. Payment was made in cash.
club renewal
the 2 men that came to inspect our new uits were thorough and courteous
I performed a thorough cleaning and inspection of the air conditioning system, including both the indoor and outdoor units. The evaporator and condenser coils, along with the unit cabinets, were meticulously cleaned to ensure optimal airflow and heat transfer efficiency. All high- and low-voltage wiring and electrical connections were inspected and found to be secure with no visible defects. The condensate drains and safety controls were tested and verified to be functioning correctly. The system was operated and tested in both cooling and heating modes.
The Air ranger was found to be damaged and replaced with a new one. A fault in the humidifier cabinet was addressed by replacing the water transfer media and cleaning the cabinet. A leak on the drain line was repaired by removing the damaged tubing and tightening all connections. The system was tested with 1/2 gallon of water to ensure no further leaks. The indoor unit's Delta T was 22°F, and the coil pass was clear of debris. The heat
Upon inspection, the blower unit was undersized for the house, struggling to reach the proper operating speed. Initially, it only managed to ramp up to a speed of 5 out of 9. To diagnose the issue, I used a motor tester, which confirmed the need for a replacement. After carefully unplugging the motor, I checked its functionality and identified the faulty control board as the root cause. I replaced the board, and following the repair, the unit is now operating at full speed, ensuring efficient performance. The customer was relieved, and the $500 deposit was justified by the successful resolution.
I conducted a thorough maintenance check on the AC components of a gas furnace. The Delta T was 19 degrees after 10 minutes of operation. The filter was in good condition and marked as checked. Voltages and amps were within range. The air handler and indoor coil drain pan were cleaned. The blower passed the tissue test. The outdoor unit operated in cooling mode with voltages and amps within range, but the voltage enhancement system was out of range at 22mfd instead of 40mfd. I recommend replacing this system. The outdoor coil was cleaned with water to remove debris from the fins.
I conducted a thorough cleaning and inspection of the air conditioning system, focusing on both indoor and outdoor units. The evaporator and condenser coils were meticulously cleaned, and the unit cabinets were cleared of debris to enhance airflow and efficiency. All electrical connections were inspected and found secure, with no visible defects. The condensate drains and safety controls were tested and verified to be functioning correctly. The system operated smoothly in both cooling and heating modes.
Upon arrival, the air conditioning system was operational and maintaining a comfortable 68°F. The ambient temperature was 82°F, resulting in a 20°F DeltaT. I performed a comprehensive system commissioning, inspecting all visual connections for tightness. Voltages and amps were checked to confirm proper mechanical operations. The system is operating within manufacturer specifications. Superheat was 14°F, and subcool was 9°F. The oil furnace ignited on heat demand, but I did not leave it running to avoid excessive heat.
I installed a furnace that stands 56 inches tall, ensuring a 21-inch clearance above the coil for optimal performance. This involved precise measurements and careful placement to maintain efficiency and safety. The installation process included securing the furnace, connecting necessary ducts, and testing for proper airflow. The job was completed to meet industry standards, ensuring reliable heating.
I completed a comprehensive rejuvenation of an AC system, including thorough cleaning and testing. During the testing phase, a failed heat exchanger in the furnace was identified, with a Delta T of only 15. This failure led to increased condensation inside and outside the unit, indicating undercharging. For safety, the gas supply to the furnace was shut off. I discussed replacement and repair options with Steve Podesta, presenting various pricing tiers for recharging and heat exchanger replacement.
I completed a comprehensive rejuvenation of a heat pump system, focusing on the club area. The system was thoroughly tested in cooling mode, demonstrating efficient operation overall. However, the voltage enhancement system was found to be out of range, which could lead to damage to the outdoor unit and reduced efficiency. I informed the customer of this issue and presented repair options, but they chose not to proceed with the repairs at this time.
I recently assisted Amanda with her club sign-up process. This involved guiding her through the necessary steps to join the club, which included filling out the membership form, verifying her personal information, and ensuring all required documents were submitted. I provided detailed explanations of the membership benefits and answered any questions she had about the club's activities and events. Additionally, I helped her set up an account on the club's online portal, ensuring she could easily access resources and stay updated on future events. The process was smooth, and Amanda was very satisfied with the assistance provided.
Matt went over and above to be sure my a/c unit, in a heatwave, did not stop working before the part came in to fix it. It did not stop working.
Everything was good
This was the first maintenance appointment on my new plan for my heat pump as well as my first experience with Moon Air Inc. The technician, Matt, was AWESOME! He went over and above explaining everything to me as he worked. He took his time making sure each part of the job was done correctly before he went to the next part of the job. Matt was very kind, informative, helpful, honest and considerate. For these reasons, I will ask for him for all my appointments. I would rate him a 15 out of 10 with five stars on top. So happy I decided to go with Moon Air Inc. for my heating and a/c unit. Thank you and thank you Matt. You made a boring appointment enjoyable. See you soon!
Outstanding HVAC technician. Thorough and very professional.
He came over gave a detailed estimate, looked at everything and gave multiple options
We had Chris come out to fix our AC during the hottest day of the year, and he was an absolute first class professional. 10/10 would recommend
He did a clean job no mess in my home, he explains everything to me
Ben was professional and through - took the time to fully explain what he had to do
The guys were great. They were efficient, cleaned up everything, explained the new equipment, finished on time.
Everyone at Moon is very friendly, knowledgeable, attentive and does great work! Have enjoyed working with them for years.
This was an installation error. Paul diagnosed and fixed it is minutes.
Excellent service!
On time and did a great job serving our unit
Kyle came up with a good alternative to my service issue.
This is the 2nd time he has done work for me.
I highly recommend him.
Paul was very thorough. Very professional.
Good service
Excellent service as always!
Punctual and professional, extremely happy with the experience
good serviceman
I was very happy to have Kyle as my electrician. He seemed knowledgable & was very helpful to his apprentice & other workers when they would call him for advice.
He deserves a very nice year end bonus.
Greg was GREAT! Very thorough, very efficient, explained everything well.
Clay was an excellent service person. He is dedicated to his work and the customer. Completely satisfied with his work.
Excellent service
Great Job
