Neutralizing Pollutants & Restoring Aging Infrastructure
As the largest city in the First State, Wilmington is a hub of history, culture, and diverse housing. From the stately homes in the Highlands to the modern condos along the Riverfront, every property requires a specialized touch to stay comfortable through the Delaware seasons. At Moon Air, we are proud to be the premier HVAC contractor in Wilmington, DE. Since 1985, our jovial and upbeat team has been helping our neighbors stay cool in the summer and toasty in the winter with a caring, professional touch.
We know that Wilmington homeowners value expertise and efficiency. Whether you are dealing with an aging boiler in an older home or need a high-tech air purifier for a newer build, our "Moon Rescue" teams are always in orbit, ready to provide out-of-this-world service at down-to-earth prices. We don’t just fix HVAC units; we provide peace of mind for your entire home galaxy.
Contact us at 410-392-9350 or online to discuss your HVAC needs in Wilmington, DE.
Blueprint for Wilmington Home Comfort
| SERVICE PILLAR | THE MOON AIR INTERVENTION | THE RESCUE RESULT |
| Indoor Purity | Electronic Air Cleaners | Traps 99% of urban smog & allergens. |
| System Health | 21-Point "Pre-Flight" Tuning | Prevents 90% of mid-season breakdowns. |
| Energy Efficiency | Oil-to-Gas Fuel Conversions | Slashes monthly utility bills by up to 30%. |
| Moisture Control | Whole-Home Dehumidification | Eliminates the "swampy" city basement smell. |
Why Wilmington Families Trust the Moon Man
In a city as busy as Wilmington, you need an HVAC partner who shows up on time and does what they say they'll do. Our team is the most helpful and jovial crew in the tri-state area. We don't believe in "hidden craters" in our invoices—our flat-rate pricing means the price we quote is the price you pay.
Every mission is a success because we treat your property like a high-value station:
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Zero-Trace Entry: We wear floor-savers and use protective coverings on every job.
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Stellar Guarantee: If the comfort level we promised isn't met, we remove the equipment and refund your investment in full.
Ready for a comfort upgrade? Call Moon Air today at 410-392-9350 and see why we are the top HVAC contractor in Wilmington, DE!
"Out of this world service for down to earth prices!"
Customers say: The overall sentiment across these reviews is overwhelmingly positive, reflecting high levels of customer satisfaction and appreciation. Customers consistently express happiness with the quality of work performed, emphasizing thoroughness, professionalism, and expertise demonstrated by the service technicians. A recurring theme is the value placed on clear communication, with multiple reviewers highlighting how technicians patiently answered questions and provided detailed explanations of the services and systems. The courteous and professional demeanor of the staff is frequently praised, contributing to a strong sense of trust and confidence in the company. Customers also appreciate the cleanliness and efficiency of the work, noting that technicians completed tasks without creating disruption. The ability to diagnose and resolve issues quickly, even during challenging circumstances, is another positive trend that emerges. Overall, the reviews convey a tone of genuine satisfaction and strong recommendation, with customers expressing confidence in the company's reliability and the quality of service they received. Thank you so much for sharing your feedback.
We're so happy to hear that you had a great experience with us. Thanks for the positive review! We're thrilled to hear that you had such a positive experience with us. Thanks for the kind words.Recent Jobs and Reviews in Wilmington, DE
Our Local Reviews by City
Job Locations and Reviews
Completed comfort call inspection of residential HVAC system located in basement utility closet. Documented existing furnace unit and associated ductwork, plumbing, and electrical connections through photographic assessment. Equipment shows normal operational wear with dust accumulation on surfaces and components, consistent with standard residential use requiring routine maintenance attention.
I successfully replaced the refrigerant pumping system, ensuring optimal performance. The old system was carefully removed, and a new, efficient unit was installed. I checked for leaks, calibrated the system, and tested it to confirm proper operation. The job was completed with attention to detail, ensuring the system meets all safety and performance standards.
Work Order (WO) TNFR651557 involved the replacement of the electronic control circuit system. The process began with a thorough diagnostic assessment to identify the faulty components. Following this, the old system was carefully dismantled and removed. A new electronic control circuit system was then installed, ensuring all connections were secure and properly configured. Post-installation, extensive testing was conducted to confirm the system's functionality and reliability. The job was completed efficiently, restoring optimal performance.
WO-TNFR651552
I conducted a comprehensive warranty repair and club rejuvenation cleaning on a Daikin ductless mini-split system. The process involved recovering the existing refrigerant charge and replacing the outdoor compressor and main electronic control circuit board. The system was pressure tested at 450 PSI and found leak-free. A triple evacuation procedure achieved a vacuum level of 500 microns. The system was recharged with R-410A refrigerant to the specified 2.08 lbs. Performance testing in cooling, dehumidification, and heating modes showed a 23°F cooling differential and a 28°F heating rise. Electrical connections were verified, and the indoor coil was rinsed and cleaned. The condensate system was inspected for proper drainage. The system is now operating normally within specifications.
Upon receiving a complaint about the air conditioning system not cooling, I conducted a thorough inspection. The customer had previously had the system charged multiple times, but the issue persisted. During my assessment, I identified several problems within the refrigerant system. I presented the customer with repair options and explained the potential benefits of each. However, the customer expressed a desire for further consultation with one of our comfort advisors to explore replacement options. I provided the customer with our best repair recommendation and discussed all available alternatives in detail. This ensured the customer was well-informed and could make an educated decision regarding the next steps.
I conducted a thorough cleaning and inspection of the air conditioning system. This involved cleaning the evaporator and condenser coils, and the unit cabinets to ensure optimal airflow and heat transfer efficiency. All electrical connections were inspected for security and defects, with no issues found. The condensate drains and safety controls were tested and verified. The system was operated in both cooling and heating modes, with a ΔT of 23°F. All components, including the heat exchanger and air distribution system, passed tests. The outdoor unit was also inspected, with all voltage readings and devices within acceptable parameters.
During the inspection of the AC system, I thoroughly examined its components and performance. Despite its age, the system is operating efficiently and remains in decent condition, ensuring it will likely last through the summer. I highlighted the benefits of becoming a Gold Club Member, which includes two visits annually. Each visit involves a light cleaning and comprehensive testing of safety and efficiency, providing peace of mind before the heating and cooling seasons. The annual membership fee of $239.40 offers significant savings on potential repairs or replacements in the future.
I conducted a thorough HVAC rejuvenation cleaning, including inspecting the air conditioning system. The blower wheel was clean and spinning freely. Static pressure was recorded at.98 in. w.c. with a 23°F Delta T. The voltage distribution system was below spec with 10 ohms of resistance and pitted contacts, so it was replaced. The refrigerant pumping system passed the megaohm test, but the LRA was above spec, so a performance enhancement system was recommended. All electrical connections were secure.
Adrian was very courteous and patiently answered all of my questions. He did a very thorough job and I was completely satisfied.
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Performed a comprehensive cleaning and operational inspection of six mini split indoor heads and two outdoor units. Services completed today included cleaning all washable air filters, inspecting and testing condensate drain systems, and verifying proper operation in fan-only, heating, and cooling modes for each system. Electrical readings were tested and confirmed at 120V across all units. Temperature performance was verified with all systems producing proper supply air temperatures in heating and cooling modes. No error codes or fault codes were present at the time of service.
Findings are as follows: Basement Solo System (S/N Y0501400) operated properly in all modes with return air temperature of 70°F, heating supply air temperature of 101°F, and cooling supply air temperature of 48°F. Office Unit (S/N E029591) operated in all modes with return air temperature of 71°F, heating supply air temperature of 101°F, and cooling supply air temperature of 43°F; however, the air distribution
10x24 supply and return
20x25x4 filter
X258CHN1C Performed a comprehensive air conditioning system cleaning and inspection .Services performed today included cleaning the evaporator and condenser coils, as well as the unit cabinet, to ensure proper airflow and heat transfer. Inspected all high- and low-voltage wiring and electrical connections; all connections were secure with no visible defects. Tested and verified proper operation of the condensate drain and all safety controls. The system was operated in both cooling and heating modes during testing. Findings: Filter supplied by customer was replaced. UV lamp failed. Heat transfer media passed inspection. Heat exchanger passed inspection. Water removal system passed.All safeties tested and passed. Power reduction device reading 124V in / 27V out. Thermostat terminals reading 27V. Air circulation system operating at 3.20 amps. 3-amp fuse passed. Temperature differential (ΔT) measured 22°F. Outdoor unit readings: Disconnect 240V line / 240V load. Power passing device readi
Main house returnb12x18 24x10
Supply 18x8 x 2
club renewals
Turned on internal circulation, and cleaned incoming water screen on Navian.
Club ac service getting a 20 degree delta t voltage enhancement system read within factory spec filter was recently changed electrical connections are tight. Voltage enhancement system read within factory spec blower and evaporator coil are clean wiped down unit voltage gateway looks fine operation normal at this time
Duct cleaning: cleaned off all supply and return vent covers. Cleaned off inside and outside of each supply and return vent. Cleaned off inside and outside of both supply and return trunks. Fogged system after everything was done and sanitized the system. Cleaned indoor fan and housing. Cleaned outdoor coil and unit with cleaner. Washed off filters. Operation normal at this time.
Air hammer noise from master bathroom hot water faucet, need to have Ben come back.
33 registers total. Heat exchange system on furnace is good with no signs of concern. Indoor fan wheel is very dirty and should be pulled and cleaned.
33 registers total. Heat exchange system on furnace is good with no signs of concern. Indoor fan wheel is very dirty and should be pulled and cleaned.
33 registers total. Heat exchange system on furnace is good with no signs of concern. Indoor fan wheel is very dirty and should be pulled and cleaned.
33 registers total. Heat exchange system on furnace is good with no signs of concern. Indoor fan wheel is very dirty and should be pulled and cleaned.
WO-TNFR257222 ( Install customer provided master shower tower)
Warranty parts and labor Replaced pressure controls and received space heaters test ran operation normal at this time
WO-TNFR256766 will need too too return with the correct pressure switch’s dropped off space heaters
Got the job done fast.
Great service from a professional technician whom I trust. A costly repair this time, but it is what it is. I
Jack was very friendly and explanetory.
I meant to rate the service last time he was out in the summer. He helped resolve an issue with a part with the assistance of the office, which I greatly appreciated.
He was able to resolve the leak quickly.
Jack is the best. Great having him as our tech.
So to the good from a customer service representative experience. After the issues experienced with the first technician I called in and spoke to the service coordinator who within an hour had a service manager on his way to correct the problems of the 1st technician. Paul came out went through the system and completed what we needed as far as cleaning and tune up. Paul took the time to test everything and even discuss questions regarding filter sizes and efficiency questions. Paul resolved what started the day with an absolute negative experience and restored our faith in Moon Air to do the right thing and do the job right.
Greg came out as scheduled. Beyond that the entire experience was less than desirable. He serviced the wrong unit and when it was brought to his attention that he was servicing the wrong unit he made it appear as though he corrected the error and cleaned the correct unit. Technician left with the burner and heater still running with notes stating the thermostat relay needed replaced and notes of needs for the unit we do not use nor have ever had serviced. Sadly this was not a good experience at all.
Clay was very friendly and professional. Explained everything, very knowledgeable, kind and competent. It was a pleasure to have him service my home.
Very knowledgeable, respectful & efficient. Clay took time to listen to my questions & concerns .
Clay is good with communicating before during and after the service visit. He is professional and efficient. A pleasure to work with.
It's always a pleasure talking/working with Amanda.
Great job
Clay was punctual, knowledgeable and professional. Great experience.
Great
Koz was on time, very friendly and informative about the work that he completed. He wore shoe covers in the house, which was much appreciated given all the rain and mud outside. Thank you!
Moon Air has outstanding technicians. Jack Wilgus did a great job today. We have no complaints with the quality of his work.
We were impressed with Jack. He was very kind. I felt like he knew what he was doing. Cool that he lives nearby too!
My moon serviceman yesterday was”KOZ”!
A young man that was on point with everything when I arrive home, actually came out of the attic, and took time to explain what he found what he recommended, and the rationale behind all of it! I was very impressed with his professionalism and presentation! It is always a pleasure to have one of Steve Moon Steve service guys come to my house and take care of my heating and air-conditioning equipment. I would trust this young man to come back and to do what he hast to do for repair or service of any kind!
Excellent service
Fixed the gas leak
Steve is very kind and knowledgeable and explained everything about the new systems- it was a pleasure working with him!
service solved all of our problems for now
service was what we expected
Let me know everything he was doing, checked the vents in the house. Took his time to make sure everything was working and in good shape. Great service. Very impressed with the whole service and the serviceman.
